SYS / PRIVACY
Privacy policy
LAST UPDATED 01 / 202601
What we collect
- Order details: name, delivery and billing address, email, phone number and what you bought.
- Account details if you create one, including saved addresses and order history.
- Technical data: device type, browser, and pages visited, collected through cookies and analytics.
- We never see or store your full card number — payments are processed by our payment provider.
02
How we use it
- To process, pack, ship and support your order.
- To send drop announcements and updates, only if you opted in.
- To detect fraud, prevent abuse and meet legal and tax obligations.
- To understand how the store is used so we can improve it.
03
Who we share it with
- Our commerce, payment, email and shipping partners, strictly to fulfil your order.
- Authorities where we are legally required to do so.
- We do not sell your personal data to anyone, ever.
04
Your rights
- Request a copy of the data we hold about you.
- Ask us to correct or delete it, subject to legal retention periods.
- Unsubscribe from marketing at any time via the link in any email.
- Contact privacy@lucidrush.in for any of the above.
05
Retention and security
- Order records are kept for as long as tax and accounting law requires.
- Account data is deleted on request unless tied to an active order.
- Data is transmitted over encrypted connections and access is restricted to staff who need it.