SYS / LOGISTICSShipping
Shipping
& returns
01
Rates and times
INDIA — STANDARD2–5 working days₹99 (free over ₹4,999)
INDIA — EXPRESS1–2 working days₹249
We ship pan India only. Orders are dispatched from Delhi within 48 hours, Monday to Friday. Tracking is emailed when the label is scanned.
02
Returns
Unworn, unwashed pieces with tags attached can be returned within 14 days of delivery for a refund to the original payment method.
Exchanges are handled as a return plus a new order, so you don't lose your size to someone else while the parcel is in transit.
Refunds are processed within 5 working days of the return being received and checked. Original shipping is non-refundable.
Final-sale, archive and personalised pieces cannot be returned. Faulty items are always covered — email us with photos.
- 01Email help@lucidrush.in with your order number and the items.
- 02We send a return authorisation and address within one working day.
- 03Ship it back within 7 days of authorisation, tracked.
- 04Refund is issued once the return is checked in.